If all you did every day was
visit successful, sales-focused contractors,
how smart would you get?
Have you ever calculated the
financial impact of cancellations & lost calls?
(Really?)
Breakthrough course teaches sales
communications, not just script-making!
“Hey how much is it to replace an outlet?”
“What’s your hourly rate?”
If you struggle with the language of flat-rate and the nature of the call process, your operation takes a hit in credibility. If the best a CSR can do is say “I’m not a technician”, then we have put a most critically funded part of our operation in the hands of an overwhelmed and untrained individual, and it becomes obvious to the customer at this point.
The Instant Apprentice Workshop
...state-of-the-art call-taking and Customer Service over the telephone.
Want to increase conversions?
Want to reduce cancellations?
CLICK HERE to contact TCF for additional information. |